Paul Wilkinson

Paul Wilkinson runs a specialist consultancy business, pwcom.co.uk Ltd. It provides integrated PR and marketing services mainly to construction and technology clients, and undertakes research and consultancy work on construction collaboration technologies (aka 'project extranets') and related tools (BIM, mobile, etc). Paul is also a writer, freelance journalist, industry activist and public speaker.

Most commented posts

  1. A lost bag, Twitter help and East Midlands Trains customer service — 19 comments
  2. Best use of Social Media? — 19 comments
  3. A public PS: Paul — 15 comments
  4. Live from HOK – guest post — 12 comments
  5. Mission-crittall — 12 comments

Author's posts

Jan 15 2018

The demise of Carillion won’t detoxify construction

Carillion logo

At about 7am this morning, UK construction and services business Carillion plc said it would be going into liquidation – less than six months after a July 2017 profits warning more than halved its share price, heralding the final chapter of a dramatic plunge into disgrace. I have been watching this disaster unfold with morbid …

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Oct 15 2017

Launching a CIPR independent PR practitioners network

Long-term readers of my PR blog will know that I have been seeking to improve CIPR provision for independent practitioners since 2014 when I chaired a CIPR roundtable of independent PR practitioners (aka freelance PRs, or solo PRs) at the institute’s Russell Square HQ. Once elected to the CIPR’s Council, I began to agitate about how the …

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Oct 09 2017

Heathrow Holiday Inn hell

An enforced stopover called by British Airways overselling its flight led to a hellish night at a Heathrow hotel. I was due to fly to Singapore with British Airways on the evening of Friday 6 October, for the Bentley Systems Year in Infrastructure conference (an event I’ve participated in since 2013 – though these were …

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Sep 25 2017

“Big data exposes a widening construction knowledge gap”

According to a Designing Buildings analysis of six million pieces of data, the knowledge framework underpinning the construction industry is no longer fit for purpose. Designing Buildings Wiki has undertaken what it says is the “first ever comprehensive mapping of construction industry knowledge”. It analysed data relating to its 5,000 articles, looking at the popularity …

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May 17 2017

PR can help construction modernise, not die

Modernise or Die

By combining construction-specific communication expertise, strong industry leadership, and a clear vision of the future, we can tackle structural issues in ‘the industry currently known as construction’ that perpetuate its poor image. This post was stimulated by two things – a discussion about construction-specific communication skills, and a conversation about the need for strong leadership …

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Dec 13 2016

The blunder of Crewe

Crewe Alexandra belatedly tried to change its communication strategy, but its continued reticence regarding the football sexual abuse scandal attracts attention for the wrong reasons. This week marks four weeks since former Crewe Alexandra defender Andy Woodward first went public with his allegations of sexual abuse by Barry Bennell, and set in motion a scandal …

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Dec 02 2016

Watching a news story unfold on Wikipedia

The English football sexual abuse scandal is being extensively covered in newspapers and on TV and radio. It is also being captured in Wikipedia articles; articles about organisations or individuals involved are being widely read. Wikipedia statistics can help indicate interest in a subject, but care is needed in editing articles relating to an ongoing …

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Nov 21 2016

“No comment” strategy hurts crisis-hit Crewe

Football supporters have a deep emotional bond with their clubs, whatever their faults, but loyalty can be seriously tested if the club appears uncaring or unwilling to comment on a looming crisis. As many friends know, I am a football fan, a follower of one of English football’s perennial under-achievers: Crewe Alexandra F.C. I have …

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Oct 03 2016

Porting a telephone number – a sorry story

Virgin: how can we help (how about having a chat service that works?)

What started out as a Virgin Media #fail has now become an OpenReach #fail, facilitated by a #TalkTalkfail. Having experienced some poor TalkTalk service in respect of my telephone landline, and had some generally positive customer experience over several years with Virgin Media (notwithstanding the Great SE London Broadband Outage last December), it seemed logical …

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Sep 19 2016

Atmotube: Mobile air pollution monitoring

Atmotube app screenshot

Atmotube puts air pollution monitoring in your hands, and enables users to share readings in real-time and via social media. Earlier this year, I participated in a COMIT community day workshop which asked us to think about ways in which air quality might be monitored for construction workers in tunnels. As a cyclist and someone employed at …

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