Category: AEC

Jun 26 2018

New Homes Ombudsman could help restore consumer confidence in housebuilders

Better redress for homebuyers

A cross-party Parliamentary group has set out proposals for a New Homes Ombudsman to help provide better redress for dissatisfied home buyers. Poor experiences with housebuilders are common factor in many people’s perception of the construction industry; promoting better behaviours in the housebuilding sector would therefore contribute to improving the image of construction. New Homes …

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Jun 13 2018

Carillion, PR and corporate resilience

Carillion - select committee report May 2018 cover

The inquiry into the collapse of Carillion has highlighted the pivotal roles played by company directors. By focusing on short-term financial goals rather than the long-term interests of the company’s stakeholders, Carillion’s board fatally undermined the business’s resilience, ruined their own reputations, and reinforced popular stereotypes of the construction and services sectors as outdated and …

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Feb 05 2018

Research on women in construction/property PR and marketing

The CIPR’s Construction and Property Special Interest Group (CAPSIG) is researching the views of women working in PR and marketing in UK construction and property. Sexism and gender inequality have been a sadly familiar aspect of working in the UK construction and property sectors for years – just as they have been in many other industries. …

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Jan 16 2018

Carillion’s liquidation: another PR disaster for UK construction

As news of Carillion’s liquidation exploded yesterday (see previous post), I provided a short comment for the Chartered Institute of Public Relations, in my role as chair of CIPR CAPSIG, and was subsequently asked to provide a longer opinion piece for PR Week, which was published earlier today. Below is my original draft (a little …

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Jan 15 2018

The demise of Carillion won’t detoxify construction

Carillion logo

At about 7am this morning, UK construction and services business Carillion plc said it would be going into liquidation – less than six months after a July 2017 profits warning more than halved its share price, heralding the final chapter of a dramatic plunge into disgrace. I have been watching this disaster unfold with morbid …

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Sep 25 2017

“Big data exposes a widening construction knowledge gap”

According to a Designing Buildings analysis of six million pieces of data, the knowledge framework underpinning the construction industry is no longer fit for purpose. Designing Buildings Wiki has undertaken what it says is the “first ever comprehensive mapping of construction industry knowledge”. It analysed data relating to its 5,000 articles, looking at the popularity …

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May 17 2017

PR can help construction modernise, not die

Modernise or Die

By combining construction-specific communication expertise, strong industry leadership, and a clear vision of the future, we can tackle structural issues in ‘the industry currently known as construction’ that perpetuate its poor image. This post was stimulated by two things – a discussion about construction-specific communication skills, and a conversation about the need for strong leadership …

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Sep 19 2016

Atmotube: Mobile air pollution monitoring

Atmotube app screenshot

Atmotube puts air pollution monitoring in your hands, and enables users to share readings in real-time and via social media. Earlier this year, I participated in a COMIT community day workshop which asked us to think about ways in which air quality might be monitored for construction workers in tunnels. As a cyclist and someone employed at …

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Apr 22 2016

To change the “image of construction,” first change construction

CN headline

We need to tackle some of the fundamental issues in the UK construction industry before we can effectively change “the image of construction”. “The image of construction” has featured heavily this week for me. On Tuesday, I attended a CIMCIG-led roundtable discussion in London with Mark Farmer, the consultant helping the Government’s Construction Leadership Council …

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Feb 26 2016

Coordinated CIMCIG, CAPSIG and IBP

IBP logo

For a long time there has been some overlap, and a productive relationship, between two UK construction communication groups: CIMCIG, the construction interest group of the Chartered Institute of Marketing, and CAPSIG, the construction and property special interest group (which I chair) of the Chartered Institute of Public Relations. Members of one are often eligible …

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