Category Archive: technology

Oct 03 2016

Porting a telephone number – a sorry story

Virgin: how can we help (how about having a chat service that works?)

What started out as a Virgin Media #fail has now become an OpenReach #fail, facilitated by a #TalkTalkfail. Having experienced some poor TalkTalk service in respect of my telephone landline, and had some generally positive customer experience over several years with Virgin Media (notwithstanding the Great SE London Broadband Outage last December), it seemed logical …

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Sep 19 2016

Atmotube: Mobile air pollution monitoring

Atmotube app screenshot

Atmotube puts air pollution monitoring in your hands, and enables users to share readings in real-time and via social media. Earlier this year, I participated in a COMIT community day workshop which asked us to think about ways in which air quality might be monitored for construction workers in tunnels. As a cyclist and someone employed at …

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Apr 22 2016

To change the “image of construction,” first change construction

CN headline

We need to tackle some of the fundamental issues in the UK construction industry before we can effectively change “the image of construction”. “The image of construction” has featured heavily this week for me. On Tuesday, I attended a CIMCIG-led roundtable discussion in London with Mark Farmer, the consultant helping the Government’s Construction Leadership Council …

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Dec 20 2015

A minor rant about VirginMedia

I wish VirginMedia would provide more extensive, detailed and realistic information via its customer services. I am now almost two weeks into a long-running conversation with my broadband and TV service provider VirginMedia, some of it conducted via Twitter, some of it via online chat and via telephone and email. The problem started on the …

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Oct 06 2015

Time for TICKAC to change

The industry currently known as construction needs to do more than incremental tinkering with technology or scoping out skills. Big, joined-up thinking is required. Watching recent developments regarding UK construction skills shortages and “the image of construction“, I fear the sector’s typically conservative and incremental approaches will do little to bring about much-needed major change. …

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Sep 22 2015

“The image of construction” (again)

Leonie Thomas blog - guest post by Paul Wilkinson

For my friend Leonie Thomas, I recently wrote a guest blog focusing, yet again, on “The image of construction”. My starting point was the the merger of the UK Contractors Group and the National Specialist Contractors Council to form Build UK, which launched on 1 September with a five-point action plan for the UK construction …

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Aug 20 2015

Desperate – and false – PR?

“I know, let’s invite some construction industry people and have a round-table discussion. We could use the conversation as the foundation for a white paper…. We could share the outputs with influential bloggers, issue a news release ….” Similar conversations probably happen more than most PR agencies or in-house teams would like to admit (I’ve …

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Jun 23 2015

#ProtectFOP or lose your marketing collateral

Selectaglaze exhibit

Proposed EU changes to national Freedom of Panorama (FoP) rights could have a profound potential impact on individuals and organisations taking photographs or videos of modern buildings and sharing them in any public media. I blogged about it yesterday, musing also on the extent to which architects and other design firms would be prepared to …

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Jun 22 2015

City-Insights: hyper-local story-telling

As a construction technology blogger, I sometimes encounter tools that have wider potential including use by communications professionals. City-Insights helps ‘tell stories about places’ via mobile devices, and could be used for a host of hyper-local internal and external communication purposes. At a recent COMIT* community day, I met Tim Gardom, the founder of City-Insights, a …

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Jun 21 2015

PR use of public images under FOP threat

Photographs including modern buildings and other creative works may fall foul of new European Parliament copyright proposals. New constraints on ‘freedom of panoroma’ may stop PR businesses using photos and videos taken in public places for professional purposes, including reuse on social media. Do you take photographs on your foreign holidays? Perhaps share some of …

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