Thanks to Nicola Reece of Useful Social Media for sending me details of a report plus an infographic about organisations’ readiness to deal with online criticism. The stats and insight are taken from in-depth interviews and a survey of over 250 senior social media and CSR professionals.
Tag: CSR
Jul 17 2012
Mel Starrs – memories
Mel Starrs (@Melstarrs) tragically collapsed and died at the weekend. I heard the news via a telephone call from Martin Brown this morning, and it was soon confirmed by an email from mutual friend Claire Walker – we had all worked with Mel at an event just two weeks ago. Mel was an associate director in the environmental consultancy …
Jan 10 2012
Wikipedia, PR and CSR
The thorny issue of whether public relations professionals should edit Wikipedia is being keenly debated again, making me think hard about my position – both as a PR professional and as a long-standing Wikipedian. December’s revelations that London-based Bell Pottinger staff had been “massaging” the content of Wikipedia articles about the consultancy’s clients (BBC news), …
Mar 26 2009
Ten things to manage in a recession: 5 – cut power
This is the fifth in a series expanding on my friend Ross Sturleys’ Ten Things to Cut in a Recession Before You Cut Your Marketing (presented at last month’s CIMCIG conference and in recent Construction News marketing e-newsletters). Number five: “Cut power” Ross makes the fairly simple plea: turn stuff off. Faced with escalating electricity …