Tag Archive: London Midland

Jan 18 2012

A lost bag, Twitter help and East Midlands Trains customer service

Last Wednesday morning I travelled from London to Loughborough for a client meeting and inadvertently left an overnight bag on the overhead rack when I got off the train. I didn’t realise my loss until late afternoon, by which time my East Midlands train would have completed its northwards trip to Sheffield and probably headed …

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